FAQS

On the website, in “Custom Boards” page fill out the form as completely as possible, that so will be easier for us to calculate the cost of your board. In the observations, describe your surf as real as possible, it is important for the final result to be suitable for your surf !!!
Throughout the ordering process, the shaper is available to answer any questions that may exist.

The minimum time is 3 to 4 weeks. It may take more or less, depending on the board and the customization you request, (paintings, drawings, etc.). But in the end, it will be worth it. 😊

The board is wrapped in bubble wrap and firmly secured with masking tape. The nose and tail are reinforced with several layers of bubble wrap for extra protection.
Then the board is shipped by carrier to your address . Or, you can always do the collect in the studio and get to know our space where the boards are made and meet the shaper.

The delivery time will depend on where the board is shipped to. Contact us for more information.

NOTE: Delivery times will be indicative and are therefore considered valid when there are no physical or structural impediments (ex: incorrect addresses or force major setbacks).

Shipping cost will vary depending on where the board is shipped. Contact us for more information.

The price will depend on the size, model, fin system, carbon, paintings, etc. First we make a budget according to the form you send us, then the final price is sent to you by email and after approval we discuss payment method.

To start the construction of the board we ask the award of 50% of the total value. The remaining is paid at the time before shipping or, in our studio if you prefer to pick it yourself.

We advise all customers to let the boards dry for a minimum of 15 days. Polyester resins have a slow cure time. By respecting this time, the board will have a tougher finish and will also extend its durability.

We do not accept returns of the boards. If you have any questions, please contact us.

On our “Repairs” page, fill in your details and send us a photo with the “ding (s)” so that we can calculate the amount and time of the repair. We will be brief in response.

Send us an email and we will get back to you as soon as possible.